Privacy Policy

At Sharegreetings, we care about keeping your information private. This tells you how we collect, use, and keep your information safe.

1. What Information We Collect

We collect a few things from you:

Your Name: So we know who we're making the video for. Your Email Address: So we can send you the video and talk to you about your order. Your Phone Number: So we can send you updates about your order via text message (only if you agree to receive them). Payment Information: So we can get paid for the video. Pictures: We need these to make the video!

2. Why We Need Your Information

We use your information to:

Make and Send Your Video: We use your pictures to make the video and your email to send it to you. Handle Your Order: We use your name, email, payment information, and phone number to make sure your order is taken care of. Talk to You: We might use your email or phone number to send you updates about your order. Customer Support: We may use your phone number to contact you if there are any issues with your order or if you need help.

3. How We Use Your Phone Number and SMS Data

When you provide your phone number, we use it specifically for:

  • Sending order confirmations and updates
  • Providing customer support
  • Notifying you about delivery status
  • Sending important account-related information

We will only send you text messages if you have given us permission to do so. You can stop receiving text messages at any time by replying "STOP" to any message we send you.

By providing your phone number via our contact form, you consent to receive SMS messages from ShareGreetings related to your inquiry, order status, or customer support. Message frequency may vary. Message and data rates may apply.

4. No Sharing of Mobile Information for Marketing

Important: We do not share your mobile phone number, SMS opt-in data, or any mobile information with third parties for marketing or promotional purposes. While we may share other types of data as described in this policy, your mobile information and SMS consent data will never be shared with outside companies for their marketing use.

5. Opt-in and Opt-out Process

Opting In: When you provide your phone number, we will ask for your clear consent before sending you any text messages. You must actively agree to receive SMS communications from us.

Opting Out: You can stop receiving text messages at any time by:

  • Replying "STOP" to any text message we send you
  • Emailing us at contact@sharegreetings.com and asking to be removed from SMS communications
  • Contacting our customer support

Once you opt out, we will stop sending you text messages within 24 hours.

By opting in to SMS, you agree to receive periodic messages related to your inquiry or order. Message frequency may vary depending on your interactions with our support team.

Reply STOP to unsubscribe at any time. Reply HELP for more information.

6. How We Handle Payments

We use these companies to help us with payments:

  • Klarna
  • Visa
  • Mastercard
  • PayPal

They each have their own rules about keeping information safe, which you can read on their websites.

7. Sharing Your Information

We only share your pictures with the people who make the videos. We may share other information (like your name and email) with service providers who help us run our business, but we never share your mobile phone number or SMS data with third parties for marketing purposes.

8. How Long We Keep Your Information

We don't keep your information longer than we need to. Once your video is sent, we delete your pictures. We keep your contact information (email and phone number) only as long as necessary to provide customer support and handle any issues with your order.

9. Your Rights

You can:

  • Ask to see what information we have about you
  • Ask us to fix any mistakes in your information
  • Ask us to delete your information
  • Opt out of receiving text messages at any time

10. Changes to This Policy

Sometimes we might change these rules. If we do, we'll put the new rules on our website. It's a good idea to check back every once in a while.

If you have any questions, send us an email at contact@sharegreetings.com.